Setup QUT Cloud Email

Everything is moving to cloud these days (ie 2012) and taking on the bandwagon QUT recently (ie 2014) migrated their research student emails (and soon staff emails) to the Microsoft Office 365 platform.

And as usual the guides on QUT websites seems to be confusing many users out there, so this is a very basic summary of settings you could use to set up access to QUT emails from your smart phone clients (Android, iOS, etc.)and other applications (Thunderbird, Linux, etc.).

First, there is a lot of confusion about the username. For anyone migrating to the new system, your new username will be different from your actual email (previously firstname.lastname@student.qut.edu.au or now firstname.lastname@hdr.qut.edu.au). The username will be in the format of firstname.lastname@connect.qut.edu.au.

Second, there will be a temporary password while the migration is taking place which you need to activate here: https://connect.qut.edu.au/. And this will be different from your standard QUT Access password. However, once the migration is completed (expected to be from Monday 15 September, 2014), you will be using the standard QUT Access password with the @connect username as well.

Third, as for the server settings you can try using one of the following depending on what is required by your email application.

1. Exchange ActiveSync setting
   • Server name: outlook.office365.com
   • Port: 995
   • Encryption method: SSL
   • Domain\Username: jon.smith@connect.qut.edu.au
   • If your client asks for Domain and Username in separate text boxes, leave the Domain box empty and type your full email address in the Username box.
2. IMAP setting
   • Server name: outlook.office365.com
   • Port: 993
   • Encryption method: SSL
3. SMTP setting
   • Server name: smtp.office365.com
   • Port: 587
   • Encryption method: TLS

The changes are still very current and a lot of information in this post might be changing in the near future. I’ll try my best to keep you updated. As always if you have any feedback let me know in the comments below.

P.S.: I am no longer affiliated with QUT, so I can’t test most of the settings personally. But I’ve tested them with a friend’s account and everything seems to be working. So if you have any issues, please let me know.